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Question

ストレージ容量

  • May 23, 2025
  • 1 reply
  • 13 views

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Storage capacity does not match actual sync capacity
I was asked to contact support and ask for a capacity reset.
account ID
711956308
used storage
24.7GB/10.0GB
Business is hindered
Please respond as soon as possible

1 reply

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Hi there, 

Welcome to the Box Community! 

As per checking, the account was deactivated. I have created a ticket for you and please reply to the ticket with written confirmation. 

Thanks!