タイトル通りです。
コラボレータ設定：編集者、コラボレータには複数人が同じ設定でいますが、
ある人だけ一部フォルダがWebでは表示されるのに
フォルダがBOX driveだと表示されないという状態が数か月も続いています。
最初から表示されなかったわけではなく、気付いたら表示されなくなったとのことです。
試してみたとこは、
BOXdriveのフォルダを更新、ログアウトログインし直し、
アンインストールして再インストール、コラボレータを外して再設定
どれをやっても直らず、フォルダを利用する時は毎回webから入ります。
改善方法が分かれば教えてください。
Hi there,
Welcome to the Box Community, I'm happy to help!
Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!
We'd love to hear back from you,
Folders that show up on the web do not show up in BOX drive .
Collaborator settings: I have multiple editors and collaborators with the same settings,
Some folders are displayed on the web, but not on the BOX drive.
However, one person has been in a state for several months where some folders are displayed on the web, but not on the BOX drive.
It's not that they didn't show up from the beginning, it's just that when they noticed it, it didn't show up anymore.
What we have tried is,
Refresh the BOXdrive folder, log out log back in,
uninstalling and reinstalling, removing and reconfiguring the collaborator.
None of these fixes it, and every time I try to use the folder, I have to enter from the web.
Please let me know if you know how to improve this.
Translated with www.DeepL.com/Translator (free version)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
