Hi, I have an existing free personal account with Box, and my employer wants to add it to their Enterprise account. Box Enterprise support directed them, to direct me, to submit a ticket about this. But I have a free account - I can't submit a ticket. Please advise. Thank you.
Question
Submitting a Support Request to transfer personal account to Enterprise
Hi Will,
Welcome to Box Community and glad to assist!
Feel free to share this article to your Admin, in case he/she's experiencing issues adding existing personal user(s) as their managed user(s).
Hope it helps!
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