Skip to main content
Question

Generic Error . Can't access box files sent by GEPC

  • May 22, 2025
  • 1 reply
  • 18 views

Forum|alt.badge.img

Good afternoon,

GEPC Uk usually send us documentation throught the GE Box.

I can still access the box but the page shows me a generic error and ask me to contact GE support (I can't see any file uploaded by GE Uk (Rugby)).

Could you please help me to solve the issue?

Thanks

Best Regards

1 reply

Forum|alt.badge.img

Hi

This is primarily a forum for developers building on Box API so I think you will have a better chance of getting the help you need if you raise a ticket with Box Support here https://support.box.com/hc/en-us/requests/new?ticket_form_id=66753

Best regards, Peter Christensen, Platform Solutions Engineer, Box