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Question

box user type under the same domain

  • May 23, 2025
  • 1 reply
  • 20 views

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Hi, my client wants to use enterprise license and need to confirm if the following use case works.

- The client has aaa.co.jp accounts and aaa.co.uk accounts in the same company.

- They want to manage some specific aaa.co.jp accounts and aaa.co.uk accounts as the users managed by box

- They also want to manage other aaa.co.jp accounts as the external collaborator.

Is this use case feasible? Thanks in advance

 

1 reply

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Hi there, 

Welcome to the Box Community!

External users can be granted the same collaborator access and sharing rights as managed users, but your control over the content they own and their security settings are limited.  The differences between external users and managed users are detailed below.  You may check this article: https://support.box.com/hc/en-us/articles/360043692794-Best-Practice-Managing-External-Users

If you have consultative or strategic question, please reach out to our Sales team about consulting package. 

There are a couple of ways to get in touch with our Sales team:

  1. You can give them a call directly at 1.877.729.4269 ext. 1
  2. Submit a contact form at this page: https://www.box.com/quote/
  3. View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/

Thanks!