Hi Ethan, 

Welcome to Box Community and glad to help! 

To address your Box query, kindly contact your internal helpdesk team. Also, if a Product Support ticket is needed, your helpdesk team will create one for you. 

Thanks for posting!

I have the same issue, except there is no indication the note was created or erased.

I was building a policy implementation list in Box Notes, and when I logged in yesterday, it was gone.

Please advise on how to retrieve it.