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Question

Box note randomly gone

  • May 23, 2025
  • 2 replies
  • 8 views
C
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I had created a box note and shared it with a few people and now the box note is gone and it says to contact support. 

    2 replies

    C
    Forum|alt.badge.img

    Hi Ethan, 

    Welcome to Box Community and glad to help! 

    To address your Box query, kindly contact your internal helpdesk team. Also, if a Product Support ticket is needed, your helpdesk team will create one for you. 

    Thanks for posting!

    C
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    I have the same issue, except there is no indication the note was created or erased.

    I was building a policy implementation list in Box Notes, and when I logged in yesterday, it was gone.

    Please advise on how to retrieve it.

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