Hello,
We are currently using Box Sign to send documents for signature and have encountered two issues.
Firstly, we are receiving blank signed documents mixed in with our fully executed documents. Is there a way to prevent this, or a workaround to eliminate blank documents from being included?
Secondly, regarding the signing logs: is there a way to automatically move them to a separate folder instead of keeping them in the same folder as the completed documents? I attempted to set up a Relay workflow, but it is not moving the signing logs out of the completed documents folder.
Is there a better approach to achieve this, or could I be missing something in my Relay setup?
Thank you for your time, and I look forward to your guidance.
Best Regrads,
Stephanie