Success Story: How Kaufman Achieved Seven-Figure Savings and Revenue Impact with DryvIQ + Box
Case StudyBefore partnering with DryvIQ, Kaufman was locked into their legacy, outdated ECM system, and unable to digitally transform their data landscape. By taking this foundational step to modernize their content platform with Box and Salesforce, Kaufman has achieved seven-figure cost savings and direct revenue impact. 🎥 Watch the video below! 🎥Company Profile H.W. Kaufman Group is a global leader in specialty insurance. Its offices span North America, the U.K., Europe and UAE. The company employs thousands of professionals who conduct business in more than 90 countries worldwide. Privately held and operating under its third generation of family ownership, Kaufman has built its reputation on a longstanding belief in building mutually beneficial partnerships, while operating with integrity and committing to innovation. Kaufman is organized in a manner that enables the company to swiftly adapt to market shifts, while consistently embracing cutting-edge technology that drives efficiency and sets new industry standards. Business Drivers Every day, Kaufman processes thousands of submissions from clients seeking specialty insurance quotes, many of which are delivered in unstructured formats. “We get submissions in emails, handwritten documents, standard industry forms, and documents that may or may not be scanned cleanly,” said Rich Fusinski, SVP and CIO at Kaufman. Upon receiving the submissions, Kaufman associates manually review the content and enter the data into their system of record before providing a quote. In an industry where the first quote often wins, timing is everything. Kaufman’s IT team was then challenged to develop a solution that would streamline document processing and underwriting timelines via a seamless system that would serve as a driver of both cost savings and revenue generation. “In specialty insurance, the fastest quote wins,” Fusinski said. “If we can put ourselves in a position to groom this unstructured data, extract the relevant information, and respond to our retail partners much more quickly, now we’re cooking with gas.” The Challenge The team set out to create this new engagement system using modern technologies like AI and automated data management workflows, but Kaufman had to overcome what seemed like an insurmountable challenge: migrating data from its legacy, outdated content management system to a modern platform that could facilitate those integrations. For this purpose, Kaufman selected Box, due to the platform’s robust integration with Salesforce (the foundation of Kaufman’s system of engagement) as well as Box’s ability to meet the performance demands of a large-scale migration.“Legacy content management systems don’t necessarily play well with others,” Fusinski said. “With our old system, the content was stuck where it was. If your content is just sitting off on an island, it’s very difficult to deeply integrate it with these other technologies and extract value from it.” After speaking with multiple vendors who had experience with Kaufman’s legacy platform, the team started to lose faith. “We didn’t have a way out. There were no traditional migration approaches that would work with this system, and it would have taken years to move all the critical data to Box. That’s why companies often abandon their ideal state,” Fusinski said. Before fully giving up on the project, Kaufman met DryvIQ, an intelligent data management platform company with more than a decade of successfully managing complex, large-scale enterprise file migrations. “When we first heard of Kaufman’s challenge, our immediate response was, ‘No problem. We can solve that,’” said DryvIQ CEO Sean Nathaniel. “It was a no-brainer for us.” For Kaufman, it sounded a little too good to be true. “As a CIO, you get your heart broken a lot. So it’s a real challenge to keep an open mind,” Fusinski said. “It took a leap of faith on my part, because here you have a vendor sitting in front of you saying, ‘We can solve this problem that nobody else can seem to solve.’” But DryvIQ was up to the task. “We recognized that, beyond solving their immediate pain point, which was getting this content trapped in a legacy system into Box, there was so much value we could unlock for the business,” Nathaniel said. The Solution Partnering with Kaufman, DryvIQ developed a specialty integration to successfully access, analyze, and take action on Kaufman’s enterprise data – easily synchronizing billions of files from their legacy content management system into Box, applying custom metadata, and converting high-storage-utilization file types into smaller formats along the way. “The migration went from being the biggest impediment preventing us from building this engagement system, to being the thing that I didn’t have to worry about at all,” Fusinski said. With the migration out of the way, Fusinski and his team are modernizing their entire system of engagement, using Box and Salesforce, and automating key aspects of the document lifecycle. “We now have the ability to build whatever we can dream of,” Fusinski said. “With Kaufman, content platform modernization was just the first step of their journey,” Nathaniel said. “Now that this unstructured content is unlocked, there are so many opportunities to drive efficiency within the business using technology like AI.” With DryvIQ already in place, Kaufman can now leverage the platform’s ability to automatically scan and classify reinsurance quote submissions received via email, extracting the most valuable and actionable data. This reduces the time and manual effort required to process those documents, which provides both significant cost savings and revenue growth for the organization. The Results From automating the process of grooming reinsurance quote submissions, Fusinski expects a seven-figure cost savings in human capital alone. By reducing the time it takes to provide a quote, Kaufman is able to increase its win rate, drive more business, and enhance client service. “This is one of the easiest things we can do to drive business impact,” Fusinski said. “By shrinking that whole process down, we’re providing cost savings to the organization and delivering the expedient service that clients expect -- DryvIQ is enabling that for us.” But the success doesn’t end there. DryvIQ and Kaufman have partnered to pursue further data management enhancements, including the automation of data loss prevention and other data security measures. “We’re doing some really great things with DryvIQ, by taking unstructured data and making it structured so that we can take action on it rapidly,” Fusinski said. “There are more opportunities out there. When you consider all the unstructured data challenges you face, I encourage you to see what DryvIQ can do for you.” Empowering Success through Partnership Kaufman’s success in unlocking efficiencies and new opportunities didn’t come from technology alone—it was the result of a true partnership with DryvIQ. “DryvIQ never stopped asking questions,” said Fusinski. “They developed a deep understanding of our business and data. Together, we found solutions.” This collaborative approach is central to DryvIQ’s methodology. “Solving complex content challenges requires technology, methodology, expertise, and hands-on collaboration,” added Nathaniel. With their initial challenges solved, Kaufman and DryvIQ are now pursuing even greater opportunities together. “If you want to do something great, if you want to position your company as a leader, you have to take some calculated risks. Partnering with DryvIQ has allowed us to take some of those calculated risks, and it has paid off,” Fusinski said. “Now that we’ve addressed our initial challenges, we’ve identified several impactful use cases that we’re now engaging with DryvIQ, and they’re significant opportunities for us.”
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Bubo Defense Launches Strategic Partnership with DryvIQ to Advance Enterprise Unstructured Data Ingestion into Box’s Intelligent Content Management platform
Bubo Defense, a leader in intelligent email management and AI-driven security solutions, today announced a strategic partnership with DryvIQ, a leader in unstructured data management, to enhance enterprise and public sector agency capabilities for unstructured data ingestion into Box’s Intelligent Content Management platform. This collaboration will drive advancements in compliance, data security, digital hygiene, and AI-powered business transformation. Through this partnership, Bubo Defense extends mxHERO's Intelligent Email Management Platform, Mail2Cloud, to customer use cases requiring intelligent mapping of real-time inbound and outbound email communications—encompassing email body content, metadata, and attachments—into Box's Intelligent Content Management platform. This integration empowers organizations to enhance their compliance posture, fortify email security, and optimize content workflows for collaboration and Agentic AI use cases enabled by Box Enterprise Advanced plan. “As organizations prepare for an AI-powered future, they need to harness the full value of their unstructured data while maintaining the highest standards of security and compliance,” said Dan O'Leary, Senior Director, SI & Ecosystem GTM at Box. “That’s exactly what our Intelligent Content Management platform was built for—turning fragmented, siloed content into a secure, organized, and AI-ready foundation. Our collaboration with Bubo Defense and DryvIQ expands on this vision, helping customers accelerate content migration, automate email-based workflows, and gain deeper insights from their data—all within Box.” Moreover, the alliance between DryvIQ and Bubo Defense expands enterprise options to eliminate content silos by enabling organizations to access and analyze unstructured data across their entire application stack for seamless migration to and ongoing governance within Box’s Intelligent Content Management platform. Read the full story here:https://www.einpresswire.com/article/801127039/bubo-defense-launches-strategic-partnership-with-dryviq-to-advance-enterprise-unstructured-data-ingestionBubo DefenseWhere Humans and AI UniteWebsite: https://bubodefense.com/Contact: contact@bubodefense.com
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Blog
The Future of AI-Powered Content Management with DryvIQ and Box
AI is rapidly reshaping the business landscape, and enterprise content management is at the forefront of this evolution. Managing unstructured data, modernizing workflows, and maintaining the quality of enterprise content are critical challenges for organizations adapting to the AI-driven era. This is where the powerful partnership between DryvIQ and Box comes into play, providing businesses with solutions to stay ahead of the curve. Unlocking the Power of AI with DryvIQ and BoxDryvIQ and Box are revolutionizing how organizations approach Intelligent Content Management (ICM). DryvIQ can help organizations accelerate their adoption of ICM by analyzing data to inform the migration strategy and then transferring files with full fidelity at unparalleled speed and scale. Together, Box and DryvIQ ensure businesses can unlock actionable insights, optimize workflows, and prepare their content ecosystems for AI adoption. Intelligent Content Management is the FutureLegacy enterprise content management (ECM) systems often lack the flexibility and AI-readiness required to meet modern business demands. Moving to ICM positions organizations to extract value from their content by leveraging AI effectively.With DryvIQ and Box, businesses can easily transition from outdated systems, enabling them to modernize workflows, streamline operations, and gain a competitive advantage.Benefits of ICM with DryvIQ and Box: Scalability: Easily handle growing amounts of enterprise data and migrate content to box at unparalleled speed and scale. AI Integration: Ensure your content workflows are seamlessly AI-ready by continuously cataloging and organizing enterprise data. Actionable Insights: Unlock the full potential of your unstructured data, ensuring it’s always business-ready for any digital transformation initiative. Data Quality is Key to AI SuccessOrganized, relevant, and secure data continues to be paramount to AI success. According to Gartner, poor data quality costs businesses $12.9 million annually on average. This figure can be even higher for organizations relying on Gen AI due to the increased dependence on data for accurate model training and predictions.Investing in scalable and continuous data scanning, cataloging, and automatic management of enterprise data is fundamental to ensuring it’s always business-ready for AI. This proactive approach mitigates risks and ensures that AI initiatives contribute to innovation and long-term competitive advantage.DryvIQ plays a critical role here by delivering comprehensive enterprise-wide data management. The platform enables organizations to modernize their content workflows by ensuring data is relevant, organized, cleansed, and secure for AI initiatives. How to Prepare for an AI-Driven FutureTo thrive in an AI-powered world, organizations must implement proactive strategies. Here are some key recommendations for businesses preparing to incorporate AI into their content workflows:1. Rethink Legacy SystemsIf you’re still relying on outdated ECM systems, it’s time to explore Intelligent Content Management. Modern systems like Box’s ICM allow organizations to future-proof their content ecosystems and fully utilize AI. Start by modernizing legacy ECM systems. Proven platforms like DryvIQ can help enterprises transition quickly and effectively.2. Cleanse and Organize Your DataEven the most advanced models will falter without relevant, organized, clean, and secure data. Establishing confidence in these data qualities is essential for achieving reliable and impactful AI outcomes. Evaluate and continuously maintain the quality of your enterprise data, ensuring it’s always ready to drive AI adoption and effectiveness.3. Adopt Low-Code/No-Code SolutionsDon’t wait for a dedicated development team to address your workflow bottlenecks. Leverage no-code/low-code solutions to innovate rapidly and customize workflows to unique business needs. This innovation provides businesses with tools to rapidly create tailored content applications without requiring advanced coding expertise. DryvIQ and Box: Innovating TogetherTogether, DryvIQ and Box provide robust, scalable solutions designed to help organizations modernize their content management processes and fully leverage AI. By combining advanced AI tools, data management capabilities, and customizable workflows, this partnership empowers businesses to innovate rapidly and stay agile. Take the Next StepWhether you’re just beginning your digital transformation or looking to revamp your content workflows, DryvIQ and Box provide the foundation for AI success.Is your organization ready to take the next step? Book a demo today to see how DryvIQ can help you modernize your content management systems and ensure your data is prepared for the AI-driven future.
