Box's internal playbook to building an AI-first company

AI is everywhere, but most teams are still stuck in repetitive work: hunting for the right answers, prepping for meetings, and rebuilding existing materials from scratch

In this roundtable, see how Box applies Box AI (informed by secure content and a human-in-the-loop approach) to streamline work across customer support, sales, and professional services. We’ll walk through real “Box on Box” examples, plus the five principles that guide our AI-first strategy, from security and governance to AI-native design.

• Box built a centralized Policy Hub to reduce time spent searching for policy owners by 96%, eliminating manual tracking and streamlining reviews at scale
• Intelligent sales agents streamline account research and outreach, saving ~5 hours per week per rep
• Professional services teams accelerated SOW creation and submission by 35% with AI