All my Box files and subfolders (~15GB) are inside a main folder. Earlier today I logged back into https://app.box.com after a few months of inactivity, and I could see the main folder was there.
I could also check through my Account details that the "free space" / "used space "numbers were as expected, and I successfully created a Box custom app ("Server Authentication with JWT"). I didn't touch any files or folders.
After a few hours, I checked again https://app.box.com and now it looks empty.
I can't see my main folder anymore or its content.
My Account details didn't change, I'm still using the same amount of space.
Trash is empty.
No other users ever collaborated with me on these files.
I don't know how to access my files other than through https://app.box.com.
What should I do?