I have just moved countries and all my BOX files on my enterprise account have disappeared. My email domain name changed and I believe this is causing the issue.
I have not seen any helpful information on this site to resolve the issue, which is urgent as I can't effectively do my role without those files.
How do I speak to a customer representative about this?
Question
All my files have disappeared
Hi Sarah,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
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