Skip to main content
Question

Upload issues

  • May 23, 2025
  • 1 reply
  • 4 views
C
Forum|alt.badge.img

I am constantly having upload issues.

When trying to upload a group of image files (24.6mb each) only a few upload. 

I'm connected via cable and have a strong and constant internet connection. 

I'm having to double check that my files are backed up. It's not good enough from a back up and safety perspective. I'm currently looking at better services as BOX has had major upload issues since joining. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Aaron, 

    Welcome to Box Community! 

    I'm here to help with your upload issue. Please check the following below to ensure your upload is successful. 

    • Make sure your upload adheres to our suggested upload method according to the size of your contents. Please see this article, "Migrate Content".
    1-10 GB 10-100 GB 100 GB-1 TB 1-10 TB 10+ TB
    • Box Shuttle standard tooling
    • Box Shuttle advanced tooling
    • Box Shuttle managed migration services
    • Box Shuttle advanced tooling
    • Box Shuttle managed migration services

     

    If you continue to run into issues despite troubleshooting, please open a new ticket to be assisted by Product Support. 

    Thanks for posting! 

    Terms & ConditionsCookie settingsAccessibility statement