Collaborator cannot save changes to email notification settings

Hi Kate, 

We are seeing this issue also, although not for all collaborators.  The original post was a month ago, has there been any resolution?

same here we have a number of external users who are getting this error. is there a resolution?

I would like to hear about a solution to this as well. My collaborator is sharing a folder with me, for which I'm interested in one subfolder. But there is an daily automated transfer to another subfolder and I'm getting flooded by notifications.

This is still a problem for our organization. Box Support, any movement on a solution here?

We are having a similar issue with one user. Other users have the ability to save their account settings, but one has not been able to save the changes. Has there been a resolution for this?

this issue has continued to affect some of our users for the past year

still a problem for me today. what gives?

We are having this problem right now as well. We get the error message, but if we cancel and then come back to the notification settings the settings are saved.

still an ongoing problem for our company

Same here. Is there a solution? If so, it would be good to post that solution here or let us know if we need to contact support. I need to have access to the files in a specific folder, but I do not need notifications about that folder. My colleagues use Box communications in that folder all day. In the past 2 days, I've had to manually delete 48 messages from Box Updates which don't apply to me at all. When I try to save my notification settings I get the same error as the OP, "Sorry, there was a problem saving the settings for this folder." Thanks.