Resources for working remotely with Box

As companies respond to the current global health crisis, enabling remote work across teams is at the forefront. Sharing files and collaborating on content securely is central to these efforts, and we know there will be significant bursts in remote work in the next few weeks.


We have teams of experts at Box ready to dive in and support you with any immediate remote work initiatives. We appreciate your partnership with Box and understand this is a difficult time for your teams and communities. If you have any questions or needs, please email us at


To help you shift to a secure remote work environment, we’ve provided some best practices and resources to help you quickly create, or ramp-up, your digital workplace.



Getting your teams set up for remote work


This section is for all the Box admins out there. When your teams (internal and external) can access shared content in Box, they will have a secure, simple collaboration experience on any device. They will also have consistent access to the right content in a single location. 


Schedule a remote work consultation

We're here to help. We're now offering a free 30-minute consultation with our Box experts to help enable remote work within your organization. 

Getting Started for Box Admins

The written guide to deploying and managing Box for your organization.

Adding New Users to Your Box Account 

Learn how to add individual users to your organization's Box account.

Adding Users in Bulk

Learn how to add multiple users at a time to your organization's Box account.

Deleting Users and Transferring Content 

Learn how to transfer content to a secure service account when de-provisioning users.

De-provisioning Users with the Box API or CLI

Tips for using the Box Platform to de-provision multiple users at once.

Uploading and Downloading Files

Upload or download single files and folders or multiple items from your Box account.

Setting Up Single Sign-On for your Enterprise

Steps for integrating Single Sign-On with Box. SSO authentication is available in Business and Enterprise accounts.

Need support? 

Reach out to the Box Product Support team by filing a case here or check out our Support home page for frequently asked questions.


Trainings for admins and end users


Some teams may not be accustomed to working together remotely or familiar with all the tools and features available to them. Help them get started or increase their knowledge set with our trainings and product demos. The full library of all live and self-paced courses are available on Box University.


Work Remotely with Box 

Learn best practices for working remotely with Box in this brand new instructor-led training from Box Education. This educational course is available today on demand.

Admin Essentials

For Box admins only. 

Instructor-led training. Covers how to administer and manage your company's Box account. 

Cost: $100. Free for a limited time with code AEFREE.

User Essentials

Instructor-led training. Covers the basics to getting started with Box.

Cost: $25. Free for a limited time with code UEFREE.     

You can also leverage this written step-by-step guide to Getting Started with Box for New Users.

Getting Started with Box Drive 

Box Drive is the only unlimited cloud drive built for the enterprise. Access billions of files from the comfort of your desktop, without using up your hard drive space. 

Guide to Box Mobile

Use Box from mobile devices like iOS or Android.

Sharing Content from Box

Best practices for securely sharing content with colleagues and external collaborators.

Collaboration Tools

Leverage tools like commenting and tasks to get work done across teams in Box.

Advanced Folder Structures

Best practices for structuring your content. Learn about folder structure types, properties, and advanced settings.

Requesting content from external parties

Simple, secure way to request content directly into Box from anyone, even those without a Box account


Integrations to help you work from anywhere


Providing your teams with the right tools, such as productivity tools, collaboration workspaces, and video communications is critical to enabling a connected workforce. To learn more about Box's integrations to securely connect your content across 1400+ apps, click here.


Microsoft Office and Box

Box for Office includes Box functionality for key Office products—Microsoft Word, Excel, PowerPoint, and Outlook—in a single app.

Google Suite and Box

The Box for G Suite integration provides access to G Suite’s content creation features – creating, collaboratively editing, and auto-saving documents in Google Docs, Sheets, or Slides – seamlessly, from directly within Box.

Zoom and Box

Easily share Box content in Zoom, wherever you are, on any device.

Slack and Box

Streamline collaboration by making Box content accessible from within Slack, while keeping your files secure in the cloud.

Box for Workplace by Facebook

The Box for Workplace by Facebook integration allows customers to use Box as their cloud content management solution while enjoying familiar social and collaboration solutions from Workplace.


Tips from the Field

Secure Remote Work How To's Check out our video guides from our Sales Engineering team on how Box can help you work securely and remotely.
Version history
Revision #:
18 of 18
Last update:
‎05-01-2020 01:42 PM
Updated by:

More in this guide:

Go to Guide