unable to sync Mac package created on box

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unable to sync Mac package created on box

I have this syncing error:

 

unable to sync Mac package created on box. Is there a way to correct this? If I include "blocked items" I get an error syncing 7K+ files. I'd like to complete this sync.

 

Thanks.

 

Screen Shot 2018-01-08 at 7.59.55 PM.png

3 REPLIES
Moderator

Re: unable to sync Mac package created on box

Hi @jiporter,

 

Thanks for your post in the Community!

 

What kind of file is that? Is it an iWork file? Typically users have issues with iWork files when they're saved as packages rather than flat files. See this article > https://community.box.com/t5/How-to-Guides-for-Managing/Uploading-iWork-or-pkg-files/ta-p/316

 

You might want to try removing the period in that name to see if that helps. On top of that, try unsyncing the folder, letting Sync finish, and resyncing the folder. If this didn't help, contact our Box Support Team to help you directly.

Contributor

Re: unable to sync Mac package created on box

Photo libraries. I am re-syncing them from the computer to the server and will see if that works.

Contributor

Re: unable to sync Mac package created on box

Resyncing worked. All is clear now.
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