File Syncing

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File Syncing

Files that are synced show the "red not synced or error" icon.

This on a Windows machine. If I re save the file altering the name slightly it syncs without a problem.

Any ideas on what causes this? I have to keep re saving files because the folder containing files is shared so that collaborators can access latest versions of these files.

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Re: File Syncing


Hi @Tony103


Thanks for your post and detail you provided!


There are a number of reasons why some files may have problems syncing. The best way to troubleshoot is to check the file that's having problems and then look up the problem file notification types to find common causes and solutions.


Hope that helps, but if not please share what the problem type is you are experiencing – this can help other members of the community to answer your question.


Thanks again!


Re: File Syncing

Did you ever figure this out?  I'm am having the exact same problem.  Thanks.

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