Shared Link Settings

To view and modify settings for any shared link, open the shared link popup and click the gear icon in the top right corner. 


shared links - 3


Custom URLs


You can customize the URL of any shared link to make it easier to remember.


To customize your shared link, enter your desired custom text under Custom URL, then click Save. The custom ending to the link should be between 3 and 30 characters and can use letters, numbers and hyphens.


The number of Custom URLs you can create is based on your account type:

  • Free - 1 
  • Personal Pro - 5 
  • Business/Enterprise - Unlimited


  • Personal Box users can create additional custom links for any content owned by a user with a Business account or above.
  • If folders or files are moved from one enterprise to another, Custom URLs will be lost (their associated Shared Links, the links with the longer scrambled characters, will still remain).

Password Protection


Box allows you to password protect shared links, requiring anyone who follows the link to enter a set password before accessing the file or folder.

Note: This is a premium feature, unavailable on free personal accounts. You must also have the shared link set to "People with the Link" before accessing the Advanced Settings for the password protection option to appear.


 Shared Links Advanced Settings.png


Click the Advanced Settings gear icon in the top right. To password protect a shared link, check the box next to Require Password. Set a password in the text box that appears, then click Save to save your shared link settings. Only Owners, Co-owners, and Editors will be able to set this password.


Link Expiration


You can set shared links to expire automatically on a specific date. This is useful when you only want someone to access a file for a specific period of time.


To enable link expiration, check the box next to Disable Shared Link on, then choose a date for the link to expire. Click Save to save your shared link settings.


Enterprise-level Link Expiration

Admins can apply a default shared link expiration date at the enterprise level.

To set a default expiration date for an enterprise:

  1. In Admin Console, click Enterprise Settings.
  2. Click Content and Sharing.
  3. In the Auto-Expiration pane, check the options you want to use. Option include
    • automatically disabling shared links after a certain number of days,
    • enabling item owners and editors to modify the expiration date,
    • enabling notifications to affected users at a selected number of days before the shared links expire.





  • Enterprise-level expiration settings are not retroactive, and apply only to content created after the enterprise-level link expiration setting is enabled.
  • When Item Owners and Editors remove the expiration date of a shared link on a parent folder, Box does not automatically remove the expiration date of shared links on contained sub-folders and files.


Allow Download


Leave this box checked if you'd like users who access the file or folder via this shared link to be able to download the file or folder.


Direct Links


At the bottom of the shared link settings pop-up, you will find a direct link to your file. A direct link is a web address (URL) that links directly to a file (without using Box Preview). This is different from a regular shared link, which will bring users to the Box preview screen for said file.


Direct links end with the file's extension type. Therefore, if you are linking to a Microsoft Word document, a direct link will end with *.doc. When a user clicks on the link, the file will be downloaded onto their computer or opened by a default program, depending on computer settings. Direct linking can also be used to host images or files for your website or blog.


Direct Linking is only available for individual files and is unavailable for folders. A link to a folder will always be a web address of a Box page.


Note: This is a premium feature, unavailable on free personal accounts.

Note: For security purposes, you cannot create a direct link for .msi and .exe files. It is important to be aware that the the file types can be harmful if downloaded from an untrusted source. 

Version history
Revision #:
12 of 12
Last update:
‎11-30-2018 09:28 AM
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