Single-user vs machine-wide installations
The machine-wide installation location:
- C:\Program Files (x86)\Box\Box Local Com Server
The machine-wide installer is recommended for mass deployments of Box Tools.
With the machine-wide installation, Box Edit.exe should be running as the end user and Box Local Com Windows Service.exe should be running as the SYSTEM user as a Windows service.
Note: If the .app files are not started for a user, the web app won't be able to verify that Box Edit is installed, and the user will be prompted to install Box Edit when they try to edit a file.
If you are using a deployment tool other than Casper Suite, or deploying Box Edit using a custom installer, be sure that the two .app files have been placed in the appropriate directory, and be sure to either start running them (as the user who will be logging in to that particular machine) or set them up to start running at login.
Box Tools uses a loopback network interface connection between the browser (Box.com) and the desktop. This interface may require you to configure your network to support Box Tools.
In addition to the information below, Internet Explorer may require additional configuration.
Box Tools v4: