System Requirements for Box Tools 4.0 (Box Edit and Box Device Trust)

Box Tools, including Box Edit and Box Device Trust, have important OS, browser and network requirements in order to work.

 

Note

Box Tools 4.0 is coming soon and is not currently available. As some system requirements are changing from previous versions, this article is to help users prepare for these changes. More details on release timing will be provided shortly. 

  

OS Requirements

       Operating System

        Supported Version(s)

· Windows

· Windows 7

· Windows 8.1

· Windows 10

· macOS

· macOS 10.12 

· macOS 10.13

 

  

Network Requirements

Box Tools v4 requires the ability to communicate with its Box Local Com Server by making requests to 127.0.0.1:17223 (or 127.0.0.1:17224 if port 17223 is occupied) over HTTP. 

 

The ability to communicate to 127.0.0.1 over HTTP is acceptable by the following w3c standard.

 

 

Browser Requirements

        Browser

        Supported Version(s)

Firefox

The two latest, released versions

Chrome 

The two latest, released versions

Safari

The two latest, released versions

IE

11

Edge

Not currently supported

 

 

Additional Browser Details

 

Firefox and Chrome

No browser extensions are required for Box Tools v4 to work in the supported versions of Firefox and Chrome as these browsers should be able to communicate with 127.0.0.1 over HTTP.  Please see the network requirements above for more details. 

 

Safari

Box Tools v4 requires the use of a Box Tools Safari Extension 1.0 that is installed with Box Tools v4. This Safari extension must be enabled in order for Box Tools v4 to function in Safari.

 

After installing Box Tools v4+ for the first time or after updating to it from Box Tools v3.x, navigate to Preferences > Extensions and check the box next to Box Tools Safari Extension 1.0 to allow it (shown below).

 

image1Tools4.png

 

If you do not see Box Tools Safari Extension 1.0 in Safari's Preferences > Extensions, please close and reopen Safari and attempt again.

 

Internet Explorer 

Box Tools v4 requires the use of a Box Tools ActiveX Add-on in order to function in Internet Explorer, shown below:

 

image2Tools4.png

 

Please verify your IE Security settings are configured properly for the Box Tools ActiveX Add-on by:

  1. In Internet Explorer, click on Tools (the gear icon) > Internet Options
  2. Select the Security tab from the Internet Options dialog
  3. Select the Zone the Box.com domain is being mapped to by Internet Explorer. By default, this would be the Internet Zone unless Box domains were manually added to the Trusted Sites Zone.
  4. Click Custom Level and scroll down to ActiveX controls and plug-ins. Verify the following settings are set to Enable:
    • Run ActiveX controls and plug-ins
    • Script ActiveX controls marked safe for scripting
  5. Windows 8+: Enhanced Protected Mode under Internet Options > Advanced needs to be disabled. For WIndows 7, Enhanced Protected Mode can be enabled. 
  6. You may need to whitelist the Box Tools ActiveX Add-on in your Group Policy in order for the add-on to work for your users. Please see the Group Policy Restrictions section below for more information. 

 

Internet Explorer Security Warning

Under certain circumstances, users may see an Internet Explorer Security warning when using Box Tools v4:

 

image3Tools4.png

 

This warning can appear if Box Tools v4 is installed while Internet Explorer is running. Box Tools v4 will still function if the user selects "Allow". 

 

To prevent this warning for users, we recommend restarting Internet Explorer after Box Tools v4 is installed or closing Internet Explorer prior to installing Box Tools v4. This is only required when upgrading to Box Tools v4 from Box Tools v3 or when installing Box Tools v4 for the first time. The warning will not appear for future Box Tool upgrades of version 4.

 

Group Policy Restrictions  

Administrators may need to whitelist the Box Tools ActiveX Add-on depending on your Group Policy.

 

In your Group Policy under Computer Configuration\Policies\Administrative Templates\Windows Components\Internet Explorer\Security Features\Add-on Management, if the Deny all add-ons unless specifically allowed in the Add-on List setting is enabled, the Box Tools ActiveX Add-on will need to be added to the Add-on List or the Deny all add-ons unless specifically allowed in the Add-on List setting needs to be disabled. 

To add  Box Tools ActiveX Add-on to the Add-on List:

  1. Right click on "Add-on list", select "Edit", click on "Enabled", and select "Show" to add the add-on:

    image8tools4.png
  2. For Value name, enter {BA58190A-A733-4982-8AE2-E2021F0DD503} which is the CLSID for the Box Tools ActiveX Add-on. For Value enter "1" so that the add-on is enabled and cannot be disabled by your end users. For more general information on controlling Internet Explorer add-ons via Group Policy, please see this article.

 

Version history
Revision #:
13 of 13
Last update:
‎01-18-2018 08:34 AM
Updated by: