My Box Sync Folder Is Empty

If you see a Box Sync folder on my computer but it's empty, the first thing to check is that your folders are marked for Sync on the Box web app. Information about marking content for Sync can be found here.

 

If folders are marked for sync, try logging out of Box Sync and logging back in. This signals to Box Sync to look for folders/files that need to sync.

 

Version history
Revision #:
10 of 10
Last update:
3 weeks ago
Updated by:
 
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