Box Drive is the easiest and fastest way to connect content to the cloud -
without changing the way you work.
Sometimes, when troubleshooting complex issues with Box Desktop Apps, it's necessary for us to get some additional information to troubleshoot the issue further.
To help us get to the root cause of the issue, please send a copy of your Microsoft "Event Viewer" Logs.
To generate these logs, please follow the steps listed below:
Go to Guide
Tips to get you started: