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JWT Authentication fails to obtain the user access token

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3 comments

  • ctemplin1

    Getting the same error.... were you able to resolve this one?

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  • Dorien-

    I had this issue when I started as well, for me the problem was that the app it self wasn't authorized yet.

     

    I don't know if you did this or not as it is not specified in your progress description, but it could just be the problem!

     

    So the app needs to be authorized by the owner of the platform you are creating your app for as explained in the following link: https://community.box.com/t5/How-to-Guides-for-Admins/Enabling-Custom-Built-Applications/ta-p/2188

    And needs to happen every single time you make changes to the app settings in your dev console.

     

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  • shradsp

    Facing similar error. Did anyone find the solution?  ,  

     the app i am using is enterprise enabled and allow "All Users" in the settings. So i feel my app is rightly configured, yet the error 😞

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