Getting a thumbnail from a shared item.
I am able to get an item that is shared with me from another user. The "shared_link" field, however, is `null`.
When I try to get the thumbnail, or the file, or any representations, I get a 404 with not found.
Is there any way to get some sort of thumbnail for this given share?
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Hi
Welcome to the Box Community and thanks for your first post in the forum!
Can you share this and send a copy of that 'shared link' to Box User Services so they can further take a closer look?
This would be something our Box Support team would like to investigate with you and will require specific account information. To contact Box Support please submit a case here so our team can help you directly.
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