Certificate Verify Failed

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A Hashmi

February 22, 2019 17:30

Hello,

I was trying to use the developer token to access BOX via Python (v 3.6):

from boxsdk import DevelopmentClient
client = DevelopmentClient()

Enter developer token: ...

user = client.user().get()

I get the following error:

requests.exceptions.SSLError: HTTPSConnectionPool(host='api.box.com', port=443): Max retries exceeded with url: /2.0/users/me (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:749)'),))

I tried to copy and paste the BOX cert into ...\Python-3.6.1\Lib\site-packages\certifi\cacert.pem but no luck.

Any help would be appreciated!

Comments

3 comments

carycheng77

March 15, 2019 17:48
Hey ,

Wanted to follow up here and ask if you are running through a proxy of any kind?

There could be a variety of things at play here so we'll try and narrow down the issue. I see you've placed your cert inside your trust store.
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Karim_Baba

July 05, 2020 01:54
Hello ,

i have the same issue ,i'm just trying to run a simple sample code which is as follow :
```
from boxsdk import OAuth2, Client
import requests

auth = OAuth2(
client_id='***********',
    client_secret='**************',
    access_token='*********',
)
client = Client(auth)

user = client.user().get()
print('The current user ID is {0}'.format(user.id))
```
However i get this error message :
requests.exceptions.SSLError: HTTPSConnectionPool(host='api.box.com', port=443): Max retries exceeded with url: /2.0/users/me (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')])")))

Could you please provide any kind of assistance on that matter ?

Thanks,

Karim Baba
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Sai Jaswanth Kavali

February 11, 2024 06:40
Hi Karim. Were you able to resolve the SSL error issue? I have the same issue
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