Box Sync interfering with JavaScript app running in a synced folder (uses Node.js)

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ian_

• May 14, 2020 11:30

Hello,

 

We have a custom application extension which packages images into an HTML file (via Data URIs). When the extension is used within a Box Sync folder, it does not execute the image-gathering aspect of its process.

It utilizes Node.js to access the file system, so we suspect there is some kind of interference with how Box Sync is potentially using Node or some kind of file permissions thing, or... something else.

Any ideas or clues as to what may be going on? Thank you in advance!

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  jcleblanc

  • May 14, 2020 14:27

  Hi ,

   

  I'm not aware of anything in Box Sync that might cause this. Is your custom app using the Box APIs and Box Node SDK directly? If not I would recommend that as your first step, as the information that you need should work through our official tools. 

   

  Another alternative is to check with the forum for Box Sync, they may have additional details.

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  ian_

  • May 15, 2020 09:38

  Thanks  , 

   

  We aren't interacting with Box in our app at all. I'll query the other forum as well. 

   

  Cheers

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