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API call for enterprise returns 503 error

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2 comments

  • dandennhardt

    Hi   - 503 errors should be rare but not unexpected. In the event of a 500 or 503 error you should retry your request using an exponential backoff strategy. If you are using a Box SDK, I believe it already handles the backoff and retry for you.

     

    Are you seeing this error frequently? If so, please log a support case with Product Support

     

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  • tsukegawa

    thank you for your answer.

    It does not occur frequently. Therefore, API retries will be used.

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