403 Error when calling BOX API from Google Scripts

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crstpierre

• January 03, 2019 13:04

Hello!  I am receiving a 403 error when calling the Files API through a google script, but only when a user that is not me calls the script.  Additionally, it only halts at the file object call.  The list root folder items call succeeds.

 

All permissions are checked off in the app and I am not using As-User, just the client_id and _secret.

 

Thoughts?

 

Chris

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  Kourtney

  • January 04, 2019 13:53

   Could you please share the full body response of the 403? I'm looking to find a request ID so I can take a look at our backend logs for you. 

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  crstpierre

  • January 04, 2019 15:56

  Sure thing, I just created an error log to catch them.

   

  {"type":"error","status":403,"code":"access_denied_insufficient_permissions","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Access denied - insufficient permission","request_id":"uydt4cfyvdki9dp4"}

   

  {"type":"error","status":403,"code":"access_denied_insufficient_permissions","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Access denied - insufficient permission","request_id":"6dq9t1fyvdkjwqrf"}

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  crstpierre

  • February 06, 2019 09:30

  Did you ever find an issue here?

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  Kourtney

  • February 07, 2019 08:30

   I apologize for not following up on this sooner. Things got very busy and I didn't have a chance to further dig into the error. Would you mind reproducing and providing me with the full body response again? I should have time today to take a closer look at our logs for you! 

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