The maximum file size limit for uploads to Box will vary depending on your account type:

  • Free personal: 250MB
  • Starter: 2GB
  • Business/Enterprise: 5GB

For more details, please refer to our pricing comparison page

Note: Old Box Experience

This page refers to the old Box experience. In Box, hover over a single file or folder with your mouse. If the item looks like the following image, you are in the right place.

 

Files and folders should look like this when you hover over them.Files and folders should look like this when you hover over them.

If the item does not look like the image above, visit the link below instead:

To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Settings > Account. Your Max file size is listed under Account Information.

 

max file size.png

 

It's important to note that shared folders enforce the file size limit that applies to the Folder Owner's plan, whether or not any of the collaborators within the folder have a higher limit. 

 

For example - a Business account user is uploading files to a shared folder owned by a free user. The Business user will be limited to uploads that are no larger than 250MB since the folder is owned by a free user.

 

Also see: How Does Box Measure Bandwidth Usage?

 

Browser-specific upload limits

 

Please note that Internet Explorer applies file-size upload and download limits that supersede Box account-level upload limits. Users accessing Box through Internet Explorer versions 6, 7, and 8 can upload files up to 2GB in size. Users on Internet Explorer versions 9, 10, and 11 can upload files up to 4GB in size. For more information, please refer to Microsoft's official documentation.