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New and Upload Buttons are Greyed Out and Not Working on My All Files Page

by on ‎08-17-2015 10:16 AM - edited on ‎06-15-2017 02:51 PM by (2,290 Views)

If you are on your All Files page and you are unable to click on the 'Upload' and 'New' buttons, it is likely that the administrator of your enterprise has restricted creating or uploading content at the root level for all managed users.


  • You will be able to create subfolders within folders that your admin has granted you access to
  • If you would like another root level folder created for you, reach out to your admin and he or she can provision one for you.