Box Connectivity Tests

Please use this page to verify your computer can reach all of the Box servers. If you have a firewall/proxy enabled, it may cause some of the test images below to show "Blocked".

 

Review the set of images below for each Box service.

 

If you see "Blocked" in the place of any images below please:

  1. Try clicking on the blocked image to open it in a new window and look for additional error messages.
  2. Check our firewall instructions: Configuring a Firewall for Box.
  3. Run the Box Connection Diagnostic test to see if your connection is at an optimum level.
  4. Contact Box User Services and include a screenshot of any blocked images.

Box Webapp

app.box.com Blockedent.box.com Blocked

Box Upload

upload.app.box.com Blockedfupload-g-IAD.app.box.com Blockedfupload-g-jfk.app.box.com Blockedfupload-g-lax.app.box.com Blockedfupload-g-SJC.app.box.com Blocked

Box (CDN Images, CSS, JS)

cdn01.boxcdn.net Blocked

Box Download

dl.boxcloud.com Blocked

Box Accelerators (US)

fupload-IAD.app.box.com Blockedfupload-ORD.app.box.com Blockedfupload-DFW.app.box.com Blockedfupload-PDX.app.box.com Blockedfupload-TN.app.box.com Blocked

Box SSO Login

SSO.services.box.net Blocked

Box Login

account.box.com Blocked

Box Zones

US Zone BlockedDE Zone BlockedJP Zone Blocked

 

Verify your reported location:

  • Locate My IP Address...
  • The Country Code and Location fields returned from the link above should indicate your approximate location.
Version history
Revision #:
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Last update:
2 weeks ago
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