If you're a Box Enterprise admin you have the ability to login as one of your managed users from the admin console, here's how:
- Login to Box and at in the left pane click Admin Console.
- Click Users & Groups.
- Click the user's name and login.
The instant login ability is one of the most powerful tools at your disposal as an admin you can use it for actions such as:
- Restoring data that appears in a managed user's trash
- Changing the owner of one of your managed user's folders
- Checking the settings of a user e.g. they say they are not getting email notifications