Can admins mass deploy the app? How?
Yes. On Mac, the app is available as a .zip and on Windows as an .exe. We are working on a Mac .dmg installer and a Windows .msi installer. Admins can use existing mechanisms to mass deploy the app with these installers.
How do users install the app?
Users can download the app from Box.com at this page
What are the supported desktop app operating systems?
Mac: El Capitan and Sierra
Windows: 7+ (the app is a 32 bit build but runs on both 32 and 64 bit systems)
How do the installers work?
The only permission it requires to install is the ability to add new applications; it does not install any system extensions or things that require administrator access.
Does the desktop app store notes offline?
Not at this time, but are considering this functionality at a later date. At this time, no notes are stored locally by the Box Notes desktop app (they may however separately be stored locally by Box Sync)
Can I double-click a file in Box Sync or Box for Desktop and open it in the Box Notes desktop app?
At this time no. Double-clicking a file in Finder or Windows Explorer will open that note in a web browser.
Can you change the location of where newly created notes are stored?
Not at this time.
How do I get to the parent folder of a note?
You can click on the name of the parent folder in the left-hand sidebar notes list, in the row of the note. You can also click on the 'More options' menu (looks like 3 dots on the right-hand corner) to also get to the parent folder.
Does the Box Notes desktop app support web proxies?
Depending on how it is setup, yes. Under the covers, Box Notes uses Google Chromium and Electron to connect to Box Notes. Chromium relies on various OS libraries to try and automatically detect proxies. At this time there is no way, however, to manually configure it in this regard.
What does a company need to consider to ensure it works within their firewall?
We'd suggest making sure these URLs are whitelisted: https://community.box.com/t5/Account-Information/C
How will the desktop app be updated?
We will push updates on a frequent basis (roughly weekly) silently to the application. You have to quit and re-launch to get the update.
What happens when a user is deactivated or deleted?
If open and online, the desktop app will disconnect within 60 seconds. If open and offline, only the current note and few notes viewed very recently (and still in the cache) are viewable. If closed, upon launch the desktop app will not login and will display a login prompt.
Does Box Notes work with Device Trust?
Yes. If an admin has Device Trust turned on for their enterprise, their users will not be able to log into the Box Notes desktop app if the computer it is installed on does not meet the Device Trust requirements.
For Device Pinning, the Box Notes desktop app falls into the "Browsers and Other Applications" Application Type and allows unlimited devices per user.
Can an admin block usage of the Box Notes desktop app?
Yes. The controls in Admin Console -> Enterprise Settings -> Apps apply to the Box Notes desktop app, and the desktop app will appear in the app gallery on that page along with radio buttons for making the app available or disabled.
What constitutes a 'recent' note? What factors / date range make a note display in the new sidebar?
When you create or open a note, it is added to your recents list. We display the 1000 most recent notes.