1. Integrating with Google
  2. Concurrently editing documents
  3. Using Google Docs to edit other files
  4. Upgrading to the Google Docs integration
  5. Troubleshooting

All Box accounts are easily configurable for use with Google Docs.


Note: When integrating with Google Docs, make sure 3rd party cookies are enabled in your browser.
  • In Chrome, cookie settings can be adjusted under the Chrome menu  on the browser toolbar. To change your cookie settings, select Settings > Show advanced settings. In the Privacy section, click Content settings and adjust your settings in the Cookies section.


Integrating with Google

To set up the integration, follow this process.

  1. Click the New button.
  2. Click Google Doc or Google Spreadsheet.

  3. Assign a name for your document and click Okay.

  4. Sign into your Google Account.

    If you are already signed into your Google account, click Accept to grant Box permission to store your spreadsheets or documents on Box.

  5. Click Okay to allow Box to connect to your Google account.

  6. And start editing!



Concurrently editing documents

Google Docs also allows you to work with your collaborators on a document at the same time. When you (or another collaborator) are working on a document in Google Docs, the icon identified in the following image will be displayed.

While the icon indicates that the file is being used, you can also join in to collaboratively edit this shared document.

To join the file:

  1. Click the dropdown arrow on the right side of the file.
  2. Select Edit.

See Enabling Concurrent Editing for additional information.


Using Google Docs to edit other files

Google Docs also supports and is able to edit .doc and .xls files. To edit these files:

  1. Click the More Options icon (...).
  2. Select More Actions > Edit with Google Docs.


Upgrading to the Google Docs Integration

In October 2014, Box launched an upgrade to our Google integration. To complete your integration updates, Box guides you through an authentication flow that pairs your Box and Google accounts.

When you connect to a Google document or to edit a file using Google docs, you will be upgrading to the new integration and will follow this process once.

  1. You will be asked to log into Google.
  2. Click Allow access to grant Box permission to store your spreadsheets or documents on Box.



  • If you see a blank page when you try to edit a Google document, verify that you are signed into Google using the Google account associated with your Box account. The blank page is a Google security measure.
  • For all other issues, try resetting your association using the following process:

    1. Go to your Box account and click the dropdown list next your name. Select Account Settings.

    2. Click the Apps tab.

    3. Scroll down to the Applications Linked by Single Sign On section.

      Note: The Google images displayed in this article differs based on the Google Docs and Google Drive version currently in use.

    4. Reset your account association. The next time you open a Google document, you will be prompted to pair your Box and Google accounts again as described in the Upgrading to the Google Docs integration section.