Which Payment methods are accepted by Box?

We accept payments via credit card, wire transfer, check and ACH.


Which credit cards does Box accept?

We accept Visa, Mastercard, American Express, and Discover.


What is the maximum payment accepted via credit card?

Our current credit card charge limit is $20,000.00.  If you would like to make a charge to a credit card for an amount larger than this, please contact our billing team directly as additional fees will most likely apply.


Can I pay for my account by check or wire transfer?

These options are available for Business and Enterprise users for invoice and payment amounts of $1000 (800 EUR or 800 GBP) or greater. Please call 1-877-729-4269 (international +1 650-329-1210) or submit a help ticket so that we may get in contact with you to discuss payment options. These payment methods are not accepted for personal accounts.


Can I pay for my account in a non-US currency?

Currently, all of our payment plans are billed in US Dollars, British Pounds, or Euros.

If your credit card statement is issued in a currency that differs from the currency on your Box invoices, please note that fluctuating exchange rates will cause your recurring charge to vary. This will likely be only a small amount each month.


Can I use Paypal to pay for my Box account?

We do not currently accept Paypal as a payment option for Box accounts. We apologize for any inconvenience this may cause.


Can I have payments automatically deducted from my bank account?

We do not currently allow automatic debit from bank accounts as a payment option. We apologize for any inconvenience this may cause.