Decreasing Seats/Licenses from your Subscription

To reduce the number of purchased seats/licenses from your subscription, have the account administrator submit a request to cancel@box.com. Include the number of seats you would like to continue purchasing.  We have a minimum purchase of 3 seats per account. 

Note   Seat decreases can only be processed at the end of the account's term.  Please ask us about the eligibility of your request. 

 

Below are links to information on how to remove an external collaborator or delete a managed user.  Removing or deleting users does not affect the number of purchased seats/licenses. 

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Last update:
‎01-24-2019 11:40 AM
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