Decreasing Seats/Licenses From Your Subscription

To reduce the number of purchased seats/licenses from your subscription, have the account administrator submit a request to cancel@box.com. Include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

Note

Seat decreases can only be processed at the end of the account's term. Please ask us about the eligibility of your request.

 

Below are links to information on how to remove an external collaborator or delete a managed user. Removing or deleting users does not affect the number of purchased seats/licenses.

 

Version history
Revision #:
10 of 10
Last update:
‎03-25-2019 08:55 AM
Updated by:
 
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