As the current admin of a Business or Enterprise account, you can transfer administrative privileges to another user by following these steps:


  1. Log in to the current primary admin's box account and navigate to the Admin Console.
  2. In the lefthand navigation, click Users and Groups.
  3. Locate your account in the list of users and click on your name.  The Edit User Account Details section displays.
  4. Scroll down to display Edit User Access Permissions section.

    Transferring admin privileges - Change Account link.jpg


  5. In the Edit User Access Permissions section click Change account admin.
  6. Select a new admin either by typing in a user in the account's email, or by choosing the contact icon to see a list of contacts
  7. Choose your new role in the account. You can either set yourself to be a Co-Admin, which will allow you to retain some administrative control of the account, or as a general user on the account, which will remove your access to the Admin Console.
  8. Scroll down and click Save to apply these changes.


Additional Note:

  • If your previous admin has left your organization and you do not have access to his or her Box account, you will need to submit a support ticket to first authorize your request.
  • Please refer to this link for more information.