Two-step verification (sometimes referred to as two-factor authentication) is an additional layer of security to protect your account. The second factor (the first being your password) is typically a code sent to your mobile device via SMS or a voice call, or accessed from a security application. This code is entered after you've entered your username and password to further verify your identity before granting access to your data. We offer two-factor authentication as an additional protection to safeguard your content. 

 

Two-factor authentication may have been enabled on your account by your organization's Box administrator. If you have any questions about two-factor authentication or what is required by your organization's policies, please contact the Box Admin for your organization's account. 

 

For more information about using two-factor authentication, please refer to the following articles:

 

Old Box Experience:

New Box Experience: