Using A.Box.Com For Accessibility

Box is committed to providing a simple and compelling experience for all users. We work closely with our Accessibility Advisory Board to provide a user experience for users who require an accessible Box application due to a physical disability (or for any other reason).


This article provides further details on accessibility at Box. You can always contact our Box User Services team for further information.



What are the available features for supports the primary features of Box, and provides access to all features available in the website. Some of the primary features include preview and download access to files and folders, sharing and configuring links to files and folders, adding and managing collaborators, viewing and making comments, and managing files and folders.

a.Box addresses accessibility as a core requirement for each feature.


What are the supported browsers for Box applications? How does a.Box deal with browsers without JavaScript or CSS?  

Box recommends using the most current version of web browsers (see the list of officially supported browsers at Box). The site degrades depending on your browser's support for JavaScript and CSS, but continues to display the basic information required to view files and folders.


Does a.Box support screen readers?

a.Box is intended to work with the leading screen reading technology providers, including VoiceOver. Screen readers attempt to identify and interpret what is being displayed on the screen and convey that information via text-to-speech to users who are visually impaired.


Does provide keyboard access? provides keyboard accessibility, which enables you to use your keyboard exclusively (with no mouse) for improved interactions with the Box UI. helps enable keyboard accessibility through the following additional features:

  • Removal of all menu items that are enabled via mouse 'hovering'.
  • Re-ordering of all menu structures to maintain a logical reading order. 
  • Enabling of visible focus, which helps people with visual or other print-related disabilities have a clear indicator of where they are on a page.
  • Providing a short-cut that enables a user to immediately 'skip to content' they are trying to view, letting them bypass repeated menu elements.


Does a.Box provide low vision color contrast? is designed with low vision and color-blind user needs in mind. allows for text resizing, with up to 200% magnification. The site has also been tested for color contrast, with contrast ratios set at a minimum of 4.5:1.


How can I get more information about accessibility at Box?

Contact Box User Services to receive additional information or to provide feedback.


If you are an Admin of a Box instance, you can enable Box's Accessibility Site in the Admin Console:

Since the Accessibility function is technically an app, you can enable it by going to 

  • Admin Console > Enterprise Settings > Apps 
  • At the bottom under "Individual App Controls", search for "Accessibility" and you will see "Box Accessibility Site" pop up. 
  • Make sure that is set to "Available" and you'll see a banner at the top of your screen say the setting is saved.
  • The "Individual App Controls" section looks like this:   Screen Shot 2018-06-20 at 2.45.20 PM.png
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