If you are having a problem logging into your Box account: 

  • Please make sure that you are using the correct email address associated with your Box account to login. 
  • Please make sure you are using your proper Box password. If you cannot remember your Box password, please go to https://app.box.com/reset  to reset your password.
  • Please make sure that you signed up for a Box account and not another service. 


If you use your company's SSO credentials to log into your Box account, see the Single Sign On (SSO) section of:  How do I log in to Box?