A managed user is a Box account that you directly control through your Admin Console; think of them as one of your employees, for whom you'll be able to control and curate nearly every part of the Box user experience. As an Admin, you will have the ability to edit, delete, enforce security settings, and run activity reports on these users. Any content that these users upload into folders they own (or, in other words, have created) will count against their individual storage allocation.
To add a managed user, follow these steps:
Once you complete this process, the newly added user will receive an email containing a confirmation link to create a password and log in to their account.
Adding business partners, customers, or consultants to your Box account does not require taking action in the Admin Console -- you'll merely want to add them as collaborators to a folder. Box will recognize that these individuals are not among your managed users, and will add them to the external user list for you to track in the Admin Console. Additionally, you'll see a small globe icon represented next to the name of each external user.
On Business Plus, Enterprise, and Elite plans, Groups enable you to add multiple users to your folders and decide what permissions they’ll have in those folders – quickly and easily. See this video below for how to set up Groups, as well as this in-depth guide to using Groups.
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