Two profiles on the same computer

Occasional Visitor

Two profiles on the same computer


I have admin profile which syncs well however another profile (user) and it is out of sync to box. I used admin profile to download box. How to fix user profile sync issue? 

Community Manager

Re: Two profiles on the same computer

Hi @kshah1,


Welcome to the Box Community and thanks for your first post in the forum!


Do you mind clarifying what you mean by profile? Are you logging into Box Sync with two different accounts?

What is out of sync with the profile? Appreciate your help clarifying and check out these box Sync articles here:


Be sure to read our guidelines, Subscribe to content you like, and complete your profile on the community.


Users online (309)