Enabling the Box for G Suite Integration for Your Enterprise

The Box for G Suite integration provides access to G Suite’s content creation features – creating, collaboratively editing, and auto-saving documents in Google Docs, Sheets, or Slides – seamlessly, from directly within Box. 

Note   There are several significant improvements from our earlier Google Docs v1 integration.  See the Related Links section below for a link to more information about upgrading to this version of the Box for G Suite integration. 

Integration Requirements

With the Box for G Suite integration, only enterprise-to-enterprise or personal-to-personal account connections can be made. This is a significant security enhancement, ensuring Box enterprise accounts can only be connected to G Suite enterprise accounts and not personal Gmail.

 

  • Box Enterprise to paid G Suite: For Box enterprises, you must have a G Suite enterprise account to connect to the Box for G Suite integration. This includes any paid G Suite SKU, including EDU and ORG licenses.
  • Individual Box to Personal Gmail Connection: For free/personal pro Box accounts, you can only connect to free Gmail accounts. If you’ve been using an enterprise Box account with a free Gmail account up to now, and you upgrade to v2, you lose that connection.  
IMPORTANT   In addition, Box and G Suite enterprise user aliases must match for the user accounts to be connected in the Box for G Suite integration. For example, if a user’s box login is alberteinstein@box.com, one of their G Suite alias’ must also be alberteinstein@box.com. This also applies for free/personal pro users and their connecting Gmail account.

Installing and Enabling G Suite for your Organization

You can turn on the integration for everyone in your organization via an option in your Admin Console.

 

To install and enable the G Suite integration

  1. From your admin console, in the lefthand navigation, click Enterprise Settings. The Enterprise Settings page displays.
  2. In the top navigation, click Apps.
  3. Scroll down to the Productivity integrations section, then check Enable Box for G Suite.  This adds the Box for G Suite integration to every managed user’s account in your organization.  That means everyone can access the G Suite integration in the Create New and Open With menus. 
    • If you had been using an earlier version of the Box for G Suite integration, checking this box also overrides that version. 
    • If you leave this box clear, individuals can still add the integrtion on their own, via the App Gallery.  See Related Links, below, for more information.
  4. To enable your managed users to edit Microsoft Office files using G Suite, check Allow users to open Office Files with G Suite.  If you leave this box clear, no one will be able to use Google aps to edit Office files.
    • The ability to open Office files in G Suite is currently in beta with Google.  You may lose some formatting on conversion.  If there is potential for format loss, the system displays a banner in the G Suite editing session.

You can also set G Suite as the default editing suite for your entire enterprise.

 

GSuite-Enable-1.png

 

 

To set G Suite as the default editing suite for MS Office files in your organization

  1. From your admin console, in the lefthand navigation, click Enterprise Settings.  The Enterprise Settings page displays.
  2. In the top navigation, click Apps.  Scroll down to the Default Editor section.
  3. Click Default Editor for Opening Office Files, and in the menu that displays click G Suite.
  4. The ability to open Office files in G Suite is currently in beta with Google.  You may lose some formatting on conversion.  If there is potential for format loss, the system displays a banner in the G Suite editing session.

Any managed user in your Box Enterprise can override this enterprise-wide setting on an individual basis.  To do this, a managed user can go to his or her Account Settings page and then click Integrations.

 

To enable the G Suite integration for your individual enterprise account

If you leave clear the Enable Box for G Suite check box, the integration is not installed in your managed users' accounts.  Individuals still can access and install the integration from the Box App Gallery unless:

  • you have explicitly disabled the Box for G Suite integration in your Admin Console
  • you have disabled all published third-party apps

Enterprise users can access and install the integration by adding it in the Box App Gallery.  To do this:

  1. Go to the Box Applications page 
  2. Locate the listing for Box for G Suite and click Add.

The G Suite integration is now available.  It displays in your Create New and Open With menus.

 

IMPORTANT   Box enterprises must have a paid GSuite domain to connect to the integration. All enterprise users must have matching Box and G Suite aliases to successfully use the integration.

 

To disable the Box for G Suite integration for your enterprise

To prevent anyone in your organization from using Box for G Suite, you can explicitly disable it.  To do this:

  1. From your Admin Console, in the lefthand navigation click Enterprise Settings.
  2. Click the Apps tab.
  3. Scroll down to the Individual Application Controls section and check Box for G Suite.

GSuite-Disable.png

 

 

Additional Integration Capabilities 

Moving existing files from Google (G Drive) into Box

Box provides migration services via Box Shuttle partners.  However, this method downloads all Google files as Office files, and then re-uploads those into Box, which results in the loss of Google file formats.

 

As of Q4 2018, you cannot migrate Google doc file formats directly into Box.  However, this feature is under consideration.

 

Box for G Suite and mobile devices

You can preview Docs, Sheets, and Slides on mobile devices.  As of Q4 2018, you cannot edit or open these files in Google editors.  However, this feature is likely to be added in 2019.

 

Box for G Suite and Box Drive

You can now view and access G Suite files from within the Box Drive desktop app.  Please see the Related Links section for more information.

 

Related Links

Version history
Revision #:
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Last update:
‎12-12-2018 12:01 AM
Updated by:
 
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