Unsupported File Types Alert.txt

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Unsupported File Types Alert.txt

I have a user that was able to upload, via email, zip files yesterday but today is getting the Unsupported File Types Alert.txt file which is telling her the files contain malware.  I have checked all the obvious details, file size and name etc., and all looks fine.  I am able to upload the files but wondering if anyone else is having this issue?

 

 

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Box Certified Professional

Re: Unsupported File Types Alert.txt

@DP17

 

I would recommend contacting Box Support on this one. 

Community Manager

Re: Unsupported File Types Alert.txt

Thanks @Rob_Parrish for the good call out!

 

@DP17, this would be interesting to share with our support team. If other users are experiencing this issue, please report this with our team to check if this is a trending issue!