Box Sync Problem Notification - Folder Cannot Be Moved

Box Sync 4.0 provides detailed user notifications if there an issue syncing a file or folder.

Box Sync does not allow folder moves if the folder owner has changed on Box. For example, if you try to move a collaborative folder into your root directory, you will be converting the folder ownership  to be private. 

 

Environment

 

All devices with Box Sync installed.

 

Resolution Steps

 

First move the folder back in your local computer. Next, on the Box web site, try to move the folder to the required location.

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