Box Sync Problem Notification - File Type Not Supported

Box Sync 4.0 provides detailed user notifications if there an issue syncing a file or folder.

Box Sync does not support the following file types (see Which File Types are Ignored and Which are Blocked? for detailed information):

  • Outlook PST files
  • QuickBook files
  • Google Docs/Spreadsheets (web only documents cannot sync to your local machine)




All devices with Box Sync installed.


Resolution Steps


Upload these types of files using the Box website.

Version history
Revision #:
1 of 1
Last update:
‎12-21-2017 11:01 AM
Updated by:
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