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Box Product News - Page 2

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In November 2016, Box announced the end-of-life (EOL) of Crocodoc and Box View services and the General Availability of New Box View for existing Crocodoc and Box View customers.  New Box View allows developers to display high-fidelity, interactive viewers for documents, images, videos, 360 images and videos, 3D files and dozens of other file types in your web and mobile apps. Using New Box View, developers can display nearly any file type without having to build your own viewers.
 
You can learn how to start using New Box View in your apps today with our Getting Started Guide.
New Box View offers several improvements over Crocodoc and the legacy Box View API, including improved rendering fidelity, expanded support for new file types, and advanced security functionality like encryption and virus scanning. New Box View is also built on the same technology stack as the Box web and mobile applications, allowing for continuous improvement and expanded capabilities to be introduced over time.
 
New Box View is intended to be used in place of the existing Box View and Crocodoc API services. To that end, as of January 15, 2018 Crocodoc and the legacy Box View API services will be discontinued.  
 
We're excited about this new service and can't wait to see all the amazing apps you build with it. We also understand that you may have come to rely on Crocodoc or the legacy Box View API and we are striving to make the transition to New Box View as seamless as possible. If you have any questions, please email us at new-box-view@box.com.

  • Deprecations
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This sync update to version 4.0.7886 includes various bug fixes and stability improvements to the product. Additionally, Sync has been deprecated for Mac users on macOS 10.10 and earlier. Please ensure you are on the latest two operating systems if you are running Sync on a MacOSx.

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Sync 4.0.78 will include various bug fixes and stability improvements to the product. Additionally, it will be including an EOL notice to Mac users for macOS 10.10 displayed shortly after start up and repeated daily to notify users.

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In July 2017, we released a new version of our Long Term Support Installers for Box Sync on both Mac & Windows -- versions 4.0.7829 (Mac) and 2.0.7829 (Windows).

 

On November 30, 2017 we will end support for prior versions of our LTS installers for Box Sync. The specific versions that will no longer be supported are 4.0.7725 (Mac), 4.0.4716 (Windows), and 4.0.7572 (Windows-Device Trust only). 

 

Administrators who utilize our LTS installers for Box Sync deployments can use the new versions immediately and should update as soon as possible. For each new Box Sync release, we will ensure that these supported LTS installers can properly upgrade to the newest version of Box Sync upon launch. 

 
 

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Box Sync
  • After October 31st, 2017 Box Sync will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date.  
  • In the month prior to the EOL date, users will see an in-product notification informing them that support for 10.10 will end soon and that they should update their OS.  
  • Following the EOL date, users will still be able to access Box Sync on 10.10 but will be entirely unsupported by Box, including all security patches. 
Box Edit
  • After October 31st, 2017 Box Edit will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • After 10/31, users on 10.10 will not be able to access Box Edit. 
Box Notes Desktop
  • After October 31st, 2017 Box Notes Desktop will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • Following the EOL date, users will still be able to access Box Notes Desktop on 10.10 but will be entirely unsupported by Box, including all security patches. 
 

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Background:

  • In our continuing efforts to evolve and improve your experience in Box, we introduced the all new Box web experience to all of our customer in September 2016. The new experience features a cleaner layout, simpler navigation including a Recents list, and an improved content preview experience. 
  • Over the course of the next few months, your organization, if not migrated already, will be automatically transitioned to the new experience. Box admins and co-admins have already been notified with details about your organization's specific migration date. 
  • View this comparison if you're not sure which experience you're currently using.

Deprecation Specifics 

  • As the final piece of the launch of the all new Box web experience, we will stop supporting the legacy Box web experience for all users on October 31, 2017. All users that have not already migrated to the all new Box web experience by then will be migrated on this date.
  • We encourage Box admins to transition their users to the all new Box web experience prior to October 31, 2017, which you can do at any time. Here is a detailed guide to assist with the transition by using the controls provided in your Box Admin Console.

Functionality Differences

Along with the various end user enhancements provided in the new web experience, we'd like to call out a few notable differences in the new web experience: 

  • Partner Tags: Customers leveraging the Netsuite and legacy Salesforce V2 integrations will notice that the visual 'Partner Tags', shown when navigating linked folders in the Box web application, have been removed in the new experience given updated integration standards. The integration will continue to work as expected even without the visual 'Partner Tags'. As a workaround, users can navigate to the linked Box folders from within the Netsuite and Salesforce interfaces. 
  • Custom In-Product Message: Customers leveraging the custom 'In-Product Message' feature (example here) will notice that this message has been removed in the new experience. Customers can continue to use the other options for presenting custom messages to end users with the custom login page message and related features on the Custom Setup tab of the Admin Console
  • Access Stats: In late summer 2017, the Access Stats feature will be moved entirely to the all new Box web experience and removed from the legacy web experience as part of an overhaul of the feature (more information here). Users who are on the legacy experience when this change takes place will still see the Access Stats option in the '...' menu for files but, upon clicking the option, will be prompted to enable the new experience in order to see the Access Stats details (totals and feed). 

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  • In late summer 2017, Box will launch an overhauled end-user Access Stats experience, including interface updates and a new Export feature. With this change, some elements of the current end-user Access Stats feature are being retired in favor of an updated experience. See a before and after of the experience here
  • Totals: 'Excluding Owner' totals for Previews and Downloads will be removed in favor of simplified totals for Previews and Downloads that will include activity in the past year (limited to 5,000 events).
  • There is no action for admins or end users to take to enable this change.

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In winter 2017, Box will launch a new homepage for its Admin Console, with useful insights and account status information. This new homepage will replace the six charts seen on the Admin Console Overview today. The deprecated charts are Last Logins, Top Five Users (# Logins), Storage Aggregate (GB), Top Five Users (MB) and Storage Usage (# of Users). These charts are available to all Primary Admins and Co-Admins with Reporting permissions. Box may support a subset of these metrics the new homepage. 

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IMPORTANT: We have made updated details about TLS 1.0 deprecation here, including a postponement of the date of deprecation from June 15 to June 25. Click here for the most up to date announcement on TLS 1.0.

 

 

On June 15, 2018, Box will disable the TLS 1.0 encryption protocol for all customers and continue to support TLS 1.1 and higher, which Box already supports. This will impact customers still using TLS 1.0 to connect to any Box service, including Box webapp, Box Sync, and APIs.

 

Updated 5-23-2018

  • The Box Tools installer link has been updated to refer to the new system requirements and downloads article for that version.
  • The Box Sync download link has been updated to refer to the new system requirements and downloads article for that version.

 

Here is some information to help you plan for the upcoming change:

 

What is TLS?

  • TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2.
  • Box web and API connections, along with applications such as Box Sync and 3rd party apps, use TLS as a key component of their security. 

 

Why is TLS 1.0 being disabled?

  • Box is requiring an upgrade to TLS 1.1 or higher in order to align with industry best practices for security and data integrity. Box is focused on continually helping our customers improve their security by using the latest security protocols. In early 2018, Box will require TLS 1.1 and later encryption protocol in an effort to maintain the highest security standards and promote the safety of customer data.

TLS 1.1+ Compliant Browsers

To ensure that you are TLS 1.1+ compliant, make sure your browsers are updated to these minimum versions below prior to June 15, 2018 to continue to access Box:

 

Browser

TLS 1.1

TLS 1.2

Chrome

22-25+

30-32+

Safari

7+

7+

Firefox

27–33+

ESR 31.0–31.2+

27–33+

ESR 31.0–31.2+

Internet Explorer

11+

11+

Edge

All Versions

All Versions

 

TLS 1.1+ Compliant Box Desktop Applications

Box desktop products have been updated to meet the TLS 1.1+ compliance.  In order to be in compliance, you must be on the minimum versions below on both Mac and Windows machines. Additionally, all Windows machines must be on .NET 4.5.2 or higher in order for desktop applications to continue to work after the TLS 1.0 deprecation on June 15th, 2018.  

 

Unless you've somehow customized your installation of Box desktop products, all users will automatically update to at least the minimum compliant version below and no action is required. If you have customized the installation of these applications for your users in any way, you will need to ensure all your users upgrade to a minimum version prior to June 15, 2018 to continue to access Box. 

Note: The .NET 4.0 framework utilizes the TLS 1.0 protocol, making this framework non-compliant with the TLS 1.0 deprecation.

The minimum versions that comply are as follows:

 

Box Product

Minimum Compliant Version

Download Latest Version

Box Tools

Available now! 

 

Mac & Windows: 3.5+

Find system requirements and download links here.

Box Sync

Long-term installer - 4.0.7901

 

Mac & Windows: 4.0.7900+

Find system requirements and download links here.

Box Drive

Available now!

 

Mac: 1.7+

Windows: All Versions

Download here.

Box for Office

Available now!

 

Windows: 4.2.1220+

Download here.

 

TLS 1.1 Compliant 3rd Party Applications

Finally, in order to make sure that all 3rd party applications used by your organization are in compliance, please take action for the following prior to June 15, 2018 to continue to access Box:

 

Application Name

Upgrade Path

3rd Party Integrations 

Ensure your integration with Box is updated to TLS 1.1+ using the documentation found here

FTP

Ensure your FTP client is configured to support TLS 1.1+. Steps may include updating FTPS connection settings to support a minimum version of TLS 1.1 or higher. Please refer to documentation from your preferred FTP client.

WebDAV

Ensure your WebDAV client is configured to support TLS 1.1+.  Steps may include updating WebDAVS connection settings to support a minimum version of TLS 1.1 or higher. Please refer to documentation from your preferred WebDAV client.

 

 

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Folder Invitation links (see screenshot below) will stop being supported in early May 2017. On this date, the folder invitation link will disappear from the folder settings page and existing folder invitation links will stop working.

 

box-image.png

 

Users will be able to achieve similar functionality with shared links. Shared links can be used as invitation links by enabling the setting "Allow anyone who can access this folder from a shared link to join as a collaborator" on the folder settings page (see screenshot below). If users in your enterprise have shared folder invitation links outside of Box, they should replace them with shared links with this setting enabled before early May 2017.

 

box-image (1).png

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In early May 2017, we will remove the email confirmation URL information for unconfirmed managed users from the Admin Console.

Today, there is ability for Admins and Co-Admins to view the email confirmation URL sent to end users to confirm their Box accounts. To improve security efforts, this URL will be removed from the Admin Console. End users will still receive the email containing the confirmation URL and Admins can resend the email if the end user doesn't receive it the first time. If you are a paying Box customer and need an exception to maintain this functionality beyond early May 2017, please contact your Box Customer Success Manager or Box User Services.

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