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In July 2017, we released a new version of our Long Term Support Installers for Box Sync on both Mac & Windows -- versions 4.0.7829 (Mac) and 2.0.7829 (Windows).

 

On November 30, 2017 we will end support for prior versions of our LTS installers for Box Sync. The specific versions that will no longer be supported are 4.0.7725 (Mac), 4.0.4716 (Windows), and 4.0.7572 (Windows-Device Trust only). 

 

Administrators who utilize our LTS installers for Box Sync deployments can use the new versions immediately and should update as soon as possible. For each new Box Sync release, we will ensure that these supported LTS installers can properly upgrade to the newest version of Box Sync upon launch. 

 
 

Box Sync
  • After October 31st, 2017 Box Sync will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date.  
  • In the month prior to the EOL date, users will see an in-product notification informing them that support for 10.10 will end soon and that they should update their OS.  
  • Following the EOL date, users will still be able to access Box Sync on 10.10 but will be entirely unsupported by Box, including all security patches. 
Box Edit
  • After October 31st, 2017 Box Edit will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • After 10/31, users on 10.10 will not be able to access Box Edit. 
Box Notes Desktop
  • After October 31st, 2017 Box Notes Desktop will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • Following the EOL date, users will still be able to access Box Notes Desktop on 10.10 but will be entirely unsupported by Box, including all security patches. 
 

Deprecation: Ending Support for the Legacy Box Web Experience

by ‎08-04-2017 01:31 PM - edited ‎08-04-2017 01:32 PM

Background:

  • In our continuing efforts to evolve and improve your experience in Box, we introduced the all new Box web experience to all of our customer in September 2016. The new experience features a cleaner layout, simpler navigation including a Recents list, and an improved content preview experience. 
  • Over the course of the next few months, your organization, if not migrated already, will be automatically transitioned to the new experience. Box admins and co-admins have already been notified with details about your organization's specific migration date. 
  • View this comparison if you're not sure which experience you're currently using.

Deprecation Specifics 

  • As the final piece of the launch of the all new Box web experience, we will stop supporting the legacy Box web experience for all users on October 31, 2017. All users that have not already migrated to the all new Box web experience by then will be migrated on this date.
  • We encourage Box admins to transition their users to the all new Box web experience prior to October 31, 2017, which you can do at any time. Here is a detailed guide to assist with the transition by using the controls provided in your Box Admin Console.

Functionality Differences

Along with the various end user enhancements provided in the new web experience, we'd like to call out a few notable differences in the new web experience: 

  • Partner Tags: Customers leveraging the Netsuite and legacy Salesforce V2 integrations will notice that the visual 'Partner Tags', shown when navigating linked folders in the Box web application, have been removed in the new experience given updated integration standards. The integration will continue to work as expected even without the visual 'Partner Tags'. As a workaround, users can navigate to the linked Box folders from within the Netsuite and Salesforce interfaces. 
  • Custom In-Product Message: Customers leveraging the custom 'In-Product Message' feature (example here) will notice that this message has been removed in the new experience. Customers can continue to use the other options for presenting custom messages to end users with the custom login page message and related features on the Custom Setup tab of the Admin Console
  • Access Stats: In late summer 2017, the Access Stats feature will be moved entirely to the all new Box web experience and removed from the legacy web experience as part of an overhaul of the feature (more information here). Users who are on the legacy experience when this change takes place will still see the Access Stats option in the '...' menu for files but, upon clicking the option, will be prompted to enable the new experience in order to see the Access Stats details (totals and feed). 

  • In late summer 2017, Box will launch an overhauled end-user Access Stats experience, including interface updates and a new Export feature. With this change, some elements of the current end-user Access Stats feature are being retired in favor of an updated experience. See a before and after of the experience here
  • Totals: 'Excluding Owner' totals for Previews and Downloads will be removed in favor of simplified totals for Previews and Downloads that will include activity in the past year (limited to 5,000 events).
  • There is no action for admins or end users to take to enable this change.

In winter 2017, Box will launch a new homepage for its Admin Console, with useful insights and account status information. This new homepage will replace the six charts seen on the Admin Console Overview today. The deprecated charts are Last Logins, Top Five Users (# Logins), Storage Aggregate (GB), Top Five Users (MB) and Storage Usage (# of Users). These charts are available to all Primary Admins and Co-Admins with Reporting permissions. Box may support a subset of these metrics the new homepage. 

Deprecation: TLS 1.0

by on ‎05-08-2017 10:07 AM

On December 1st, 2017, Box will disable the TLS 1.0 encryption protocol for all customers and continue to support TLS 1.1 and higher, which Box already supports. This will impact customers still using TLS 1.0 to connect to any Box service, including Box webapp, Box Sync, and APIs.

 

Here is some information to help you plan for the upcoming change:

 

What is TLS?

  • TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2.
  • Box web and API connections, along with applications such as Box Sync and 3rd party apps, use TLS as a key component of their security. 

 

Why is TLS 1.0 being disabled?

  • Box is requiring an upgrade to TLS 1.1 or higher in order to align with industry best practices for security and data integrity. Box is focused on continually helping our customers improve their security by using the latest security protocols. On Decemeber 1st, 2017, Box will require TLS 1.1 and later encryption protocol in an effort to maintain the highest security standards and promote the safety of customer data.

 

How can I check if my browser supports TLS 1.1 or higher?

How can I avoid service disruption?

  • If you are using the Box webapp to access Box, ensure that you are using a browser that supports TLS 1.1 or higher. Review the Box Policy for browser support here.
  • If you are using Box Edit or other such applications that connects to Box, ensure that you have upgraded to the latest version that supports TLS 1.1 or higher
  • If you use a 3rd party integration to access Box, ensure that the 3rd party software has been upgraded to a version that supports TLS 1.1 or higher

Deprecation: Folder Invitation Links

by on ‎03-09-2017 12:28 PM

 

Folder Invitation links (see screenshot below) will stop being supported in early May 2017. On this date, the folder invitation link will disappear from the folder settings page and existing folder invitation links will stop working.

 

box-image.png

 

Users will be able to achieve similar functionality with shared links. Shared links can be used as invitation links by enabling the setting "Allow anyone who can access this folder from a shared link to join as a collaborator" on the folder settings page (see screenshot below). If users in your enterprise have shared folder invitation links outside of Box, they should replace them with shared links with this setting enabled before early May 2017.

 

box-image (1).png

In early May 2017, we will remove the email confirmation URL information for unconfirmed managed users from the Admin Console.

Today, there is ability for Admins and Co-Admins to view the email confirmation URL sent to end users to confirm their Box accounts. To improve security efforts, this URL will be removed from the Admin Console. End users will still receive the email containing the confirmation URL and Admins can resend the email if the end user doesn't receive it the first time. If you are a paying Box customer and need an exception to maintain this functionality beyond early May 2017, please contact your Box Customer Success Manager or Box User Services.

In summer 2017, Box will launch the ability for end-users to export up to seven years of file-level access stats

 

When exporting seven years of file-level access stats launches, Box will simultaneously change the visible total file preview and download calculations to only include the last 100 events in the last year.

 

There is no action for IT admins or end users to take.

In summer 2017, Box will launch a new homepage for its Admin Console, with useful insights and account status information. This homepage will replace the six charts seen on the Admin Console Overview today. The deprecated charts are Last Logins, Top Five Users (# Logins), Logins Over Time, Storage Aggregate (GB), Top Five Users (MB) and Storage Usage (# of Users). These charts are available to all Primary Admins and Co-Admins with Reporting permissions. Box may support a subset of these metrics the new homepage. 

 

The new experience will launch when the current dashboards are deprecated. Logins over time will be removed early summer 2017, a few months prior to the launch of the new dashboard. All other Reports will remain available through the Reports tool. Box Admins do not need to take any action as a result of this change. Review the Admin Console Guide here. 

In early spring of 2017, Box will launch a new homepage for its Admin Console, with useful insights and account status information. This homepage will replace the six charts seen on the Admin Console Overview today. The deprecated charts are Last Logins, Top Five Users (# Logins), Logins Over Time, Storage Aggregate (GB), Top Five Users (MB) and Storage Usage (# of Users). These charts are available to all Primary Admins and Co-Admins with Reporting permissions

 

Planned: Spring 2017

For more resources, please check out this guide.





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