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Box Product News

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Starting at the end of November, we will be removing the Box Sync promotion that appears in the web application.  The main reason for this change is that Box Drive now supports Mark for Offline capabilities, so we'd encourage new users to use Box Drive to get unlimited access to all their cloud content from the desktop.  In the near future, we also plan to start displaying a Box Drive promotion to users enabled for the product to encourage them to download it.

 

Screenshot of current Sync promotion:

 

box-image.png

 

There is also an option within the admin console that allows administrators to enable or disable this promotion.  This setting will be deprecated in the near future.  In the meantime, any selections to this option will have no bearing on the Box product.

 

Screenshot of admin option for the Box Sync promotion:

 

box-image 2.png

 

There is no action required from users or administrators for this change.

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In this Sync update, we resolved an issue where sync would crash if two files with the same name and  different cases were syncing in the same location (i.e. TestDocument.docx vs testdocument.docx synced to the folder 'Testing'). 
 
Additionally, this release includes stability improvements and other bug fixes.

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We have released a new version of Box Sync that provides improved upload performance for files as well as other stability fixes.

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We will be releasing a new version of Box Sync that provides improved upload performance for files as well as other stability fixes.

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IMPORTANT: We have made updated details about TLS 1.0 deprecation here, including a postponement of the date of deprecation from June 15 to June 25. Click here for the most up to date announcement on TLS 1.0.

 

We have released a new version of Box Sync (4.0.7900) that supports TLS 1.1+. Environments relying on TLS 1.0 will continue to work after this release, until the Box Wide EOL of TLS 1.0 on June 15th.

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IMPORTANT: We have made updated details about TLS 1.0 deprecation here, including a postponement of the date of deprecation from June 15 to June 25. Click here for the most up to date announcement on TLS 1.0.

We will be releasing a new version of Box Sync that supports TLS 1.1+. Environments relying on TLS 1.0 will continue to work after this release, until the Box Wide EOL of TLS 1.0 on June 15th.

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This sync update to version 4.0.7886 includes various bug fixes and stability improvements to the product. Additionally, Sync has been deprecated for Mac users on macOS 10.10 and earlier. Please ensure you are on the latest two operating systems if you are running Sync on a MacOSx.

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In July 2017, we released a new version of our Long Term Support Installers for Box Sync on both Mac & Windows -- versions 4.0.7829 (Mac) and 2.0.7829 (Windows).

 

On November 30, 2017 we will end support for prior versions of our LTS installers for Box Sync. The specific versions that will no longer be supported are 4.0.7725 (Mac), 4.0.4716 (Windows), and 4.0.7572 (Windows-Device Trust only). 

 

Administrators who utilize our LTS installers for Box Sync deployments can use the new versions immediately and should update as soon as possible. For each new Box Sync release, we will ensure that these supported LTS installers can properly upgrade to the newest version of Box Sync upon launch. 

 
 

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Box Sync
  • After October 31st, 2017 Box Sync will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date.  
  • In the month prior to the EOL date, users will see an in-product notification informing them that support for 10.10 will end soon and that they should update their OS.  
  • Following the EOL date, users will still be able to access Box Sync on 10.10 but will be entirely unsupported by Box, including all security patches. 
Box Edit
  • After October 31st, 2017 Box Edit will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • After 10/31, users on 10.10 will not be able to access Box Edit. 
Box Notes Desktop
  • After October 31st, 2017 Box Notes Desktop will no longer be supported on Mac OS X 10.10.  Per our OS support policy, we maintain support for Box on only the two latest versions of Mac OS X. Users must be on a supported OS (OS X 10.11 or OS X 10.12) following the EOL date. 
  • Following the EOL date, users will still be able to access Box Notes Desktop on 10.10 but will be entirely unsupported by Box, including all security patches. 
 

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We've added promotions for Box Sync and the Box mobile apps to our new web app experience to help users get the most out of Box! These promotions are very similar to the "Install Box Sync" and "Get Box for Mobile" buttons we have in the old web experience.

 

If IT admins do not want these promotions to appear to their end users, admins can disable the promotions from their admin console. Users will also be able to opt-out of these promotions. 

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We're adding promotions for Box Sync and the Box mobile apps to our new web interface to help users get the most out of Box! These promotions are very similar to the "Install Box Sync" and "Get Box for Mobile" buttons we have in the old web experience. If IT admins do not want these promotions to appear to their end users, admins can disable the promotions from their admin console. Users will be able to exit out of these promotions and not see them again.

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