We have released a new version of Box Tools which resolves a bug in IE where our ActiveX Process was sporadically unloading. Users will not be automatically updated to this new build immediately. If you or your users are experiencing this issue, please download and installBox Tools v4.0.10here.
As a reminder, Box Tools v4 requires system requirement changes to be made in order to have a seamless experience. You can learn more about the new system requirementshere.